FAQs Regarding High Speed Doors From MDS Industries

We’ve put together a list of some commonly asked questions from customers regarding our high speed door service, but if you can’t find the answer to your question then feel free to give us a call on 0870 444 6780.

What is the current UK lead time on your roller shutter doors?

We currently are operating on a lead time of 2 weeks from the confirmation of drawings.

Do you offer a reactive maintenance service?

Yes we do, if you need to contact our out of hours emergency team please contact us on 0870 444 6780.

Are your products CE approved?

Yes, we’re pleased to confirm that all of our products are CE marked as per the relevant legislation.

Is MDS a member of a door association?

We certainly are, we are part of the DHF Group and we attend regular meetings with a range of trades in order to discuss new products, rules and legislation.  We like to keep on top of any changes within the industry and like to think that we are a forward thinking company.

What type of motors do you use in your products?

We use a combination of Ellards and Guthrie Douglas Motors, dependent upon the product.

Are MDS shutter doors easy to install?

Yes they are, we take pride in that all of our shutter doors are made to a high standard and are fitter friendly.

What type of payment methods do you accept?

We are happy to take payment by cheque or BACS.

Do you offer a guarantee on your products?

Yes, every one of our products comes with a one year warranty.

Do you offer additional support for your roller shutter doors after sale?

Yes, for all of the shutters we have installed we offer a repair, service and maintenance contract.

Here at MDS Industries we offer a wide range of high speed doors, roller shutter doors, automatic sliding doors and fire shutter doors, if you would like to find out more about our products and services then feel free to visit our website or give our friendly team a call on 0870 444 6780.